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Focus on Ancillary Products
By Diane Dean
| Oct 05, 2017
If you’re looking for something else to put on your radar, you can add ancillary products, such as...
FDIC Adopts Revised Appeal Guidelines
By Diane Dean
| Aug 29, 2017
The FDIC has adopted changes to its Guidelines for Appeals of “Material Supervisory Determinations”...
CFPB Gives Complaint Numbers by State
By Diane Dean
| Aug 20, 2017
In case you’re interested, the CFPB’s June 2017 Monthly Complaint Report gives a breakdown of the...
OCC Semiannual Risk Report
By Diane Dean
| Aug 16, 2017
The OCC released its Semiannual Risk Perspective for Spring 2017 which indicates compliance risk...
Just Press 1
By Diane Dean
| Jul 18, 2017
The other day I received a phone call claiming all I had to do was press “1” to learn how...
CFPB Issues Arbitration Rule to Address Disputes
By Diane Dean
| Jul 13, 2017
Concerned that arbitration agreements block class actions and reduce compliance incentives, the...
OCC Updates Guidance on Communicating Violations
By Diane Dean
| Jul 10, 2017
If you’re an OCC Bank, they recently issued Guidance on their updated policies and procedures for...
TRID Final Rule!
By Diane Dean
| Jul 10, 2017
It’s been almost a year since we got a TRID proposal with the belief that a final rule would come...
Common Violations
By Diane Dean
| Jul 05, 2017
While there’s typically a wealth of compliance information available to you at any given time, we...