There may be instances where you know at the time of application, that you will not make the loan. Thus, there is no reason for you to do a status check on the applicant as they won’t meet the definition of a covered borrower. There will also be instances; however, where you’re not sure at time of application if you will deny the loan request. Similarly, you won’t know if the application will later be withdrawn by the applicant. This means if your procedure is to do a status check at the time of application, we would expect to see evidence of a status check on some, and maybe even the majority of your denied/withdrawn applications. If your denied and withdrawn files never have a documented status check, it could raise questions about your process.
Published
2016/10/26
Diane Dean