Financial institutions should always be on the lookout for unfair, deceptive and abusive acts or practices (UDAAP). The trouble with UDAAP is that it lurks in the gray areas that can easily be missed or overlooked. You have to consider how things look from a customer’s or potential customer’s vantage point. UDAAP is also difficult because it is very subjective and open to interpretation by your examiners.
Jerod explains more in the video.
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Published
2023/07/18