Tellers and Customer Service Representatives play a crucial role when it comes to developing a customer’s risk profile. They are on the frontline working directly with the customer which gives them the ability to ask questions. Knowing what to ask and when are vital to your BSA/AML program.
Kevin explains more in the video.
Ready to learn more? JOIN US for our webinar, “BSA for Tellers & Customer Service Representatives”. Featured topics include:
Published
2022/02/11