Bank Secrecy Act/Anti-Money Laundering compliance affects everyone in your bank in some way, shape, or form. While your BSA Officer and/or BSA Team do the heavy lifting, so to speak, your Tellers, Customer Service Reps, Lenders, and other Operations personnel all play a vital role in your BSA/AML Compliance Program.
While each of these groups needs a general understanding of the BSA/AML requirements, it’s also important that they understand how those requirements intersect with their specific job duties and functions. For example, tellers may encounter very different red flags for money laundering than lenders will, and vice versa.