When it comes to BSA/AML/CFT, your frontline personnel are a key to compliance. They are the ones interacting with customers at the teller line, the new account desk, etc., which means they need an understanding and awareness of many different requirements. For instance, they need to know when a transaction or other activity seems suspicious, when to fill out a Currency Transaction Report, what due diligence questions to ask when opening a new account and more. Having a familiarity of the OFAC list and when it should be checked is also essential.
Kevin explains more in the video.
Published 2026/03/04