---
title: Online Bankers Training - Struggling with Complaints?
description: BCC offers online banking regulations training & consulting - Struggling with Complaints?
---

[Banker's Compliance Consulting Blog ](https://blog.bankerscompliance.com/en)

# [Online Bankers Training - Struggling with Complaints?](https://blog.bankerscompliance.com/en/struggling-with-complaints)

 Written by [Jamie Gustafson](https://blog.bankerscompliance.com/en/author/jamie-gustafson) | Jan 17, 2020 3:07:28 PM

Be sure to [JOIN US](https://store.bankerscompliance.com/link/complaint1-20) on January 14, 2020, for our webinar, “[Complaints, Complaint Programs & Compliance](https://store.bankerscompliance.com/link/complaint1-20)”. 

Are you struggling to get your team to buy in to your bank’s complaint and complaint management program?  If so, you are not the only one.  The word “complaint” carries a negative connotation in most people’s mind.  However, complaints can be an opportunity.  Learn how complaints and a well-developed complaint program can actually benefit your organization.

Click on the video to listen to Jerod explain more.

[Register HERE!](https://store.bankerscompliance.com/link/complaint1-20)

### Other [Upcoming Webinars](https://store.bankerscompliance.com/#?keyword=&type=Webinar&close=true):

January 16th – [Truth in Savings Act](https://store.bankerscompliance.com/link/TISA1-20)

January 16th – [Fair Lending](https://store.bankerscompliance.com/link/FairLending1-20)

January 21st – [Advertising](https://store.bankerscompliance.com/link/Advertising1-20)

January 23rd – [Auditing TRID](https://store.bankerscompliance.com/link/AuditingTRID1-20)

February 11th – [Compliance for the Board of Directors](https://store.bankerscompliance.com/link/CompBOD2-20)

Published  
2020/01/09

#### Want more Free Lending tools? [See here – https://store.bankerscompliance.com/link/LendingFD](https://store.bankerscompliance.com/link/LendingFD)

[View full post](https://blog.bankerscompliance.com/en/struggling-with-complaints)

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