Struggling with Complaints?
Be sure to JOIN US on January 14, 2020, for our webinar, “Complaints, Complaint Programs & Compliance”.
Are you struggling to get your team to buy in to your bank’s complaint and complaint management program? If so, you are not the only one. The word “complaint” carries a negative connotation in most people’s mind. However, complaints can be an opportunity. Learn how complaints and a well-developed complaint program can actually benefit your organization.
Click on the video to listen to Jerod explain more.
Other Upcoming Webinars:
January 16th – Truth in Savings Act
January 16th – Fair Lending
January 21st – Advertising
January 23rd – Auditing TRID
February 11th – Compliance for the Board of Directors
Published
2020/01/09
Want more Free Lending tools? See here – https://store.bankerscompliance.com/link/LendingFD
Jamie Gustafson
Jamie wears many hats at Banker’s Compliance Consulting. These include managing the administrative team and heading up the e-commerce division. Jamie incorporates her experiences as a former Sergeant in the military and small business owner to bring an energetic and passionate approach to all opportunities! She has a Master’s Degree in Organizational Management and will graduate with her Ph.D. in Business – in May 2023. When Jamie is not directing at BCC, she dabbles in hobbies such as soap and cheese making.