Banker's Compliance Consulting Blog

Regulation E: EFT Errors & Customer Negligence

Written by David Dickinson | Mar 14, 2022 4:41:40 PM

Be sure to JOIN US for our webinar, “Regulation E: EFT Errors & Disputes”.

When it comes to unauthorized electronic funds transfers, Regulation E is all about protecting the consumer and limiting their liability in certain instances. Regulation E is not concerned with protecting a financial institution against a loss. That can be a hard pill for some institutions to wrap their minds around. It’s not about you! So, what if a customer is or appears to be negligent in connection with a reported error? Can you increase their liability?

Dave explains more in the video.

 

Regulation E: EFT Errors & Disputes

TWO HOUR TRAINING

Featured Topics: 

  • Consumer Liability / Bank Liability
  • What’s an EFT? Error? Dispute?
  • Liability for Third-Party Payments/Payment Apps
  • Investigation Time Limits
  • Resolution Requirements
  • VISA & MasterCard Rules
  • Common Misconceptions
  • UDAAP, Your Questions, Plain English Answers & Much More! 

Designed for frontline, management, compliance, audit, and operations personnel.

(2.5 Continuing Education credit hours)

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