Regulation E: EFT Errors & Customer Negligence

Be sure to JOIN US for our webinar, “Regulation E: EFT Errors & Disputes”.

When it comes to unauthorized electronic funds transfers, Regulation E is all about protecting the consumer and limiting their liability in certain instances. Regulation E is not concerned with protecting a financial institution against a loss. That can be a hard pill for some institutions to wrap their minds around. It’s not about you! So, what if a customer is or appears to be negligent in connection with a reported error? Can you increase their liability?

Dave explains more in the video.

Regulation E Training!

 

Regulation E: EFT Errors & Disputes

TWO HOUR TRAINING

Featured Topics: 

  • Consumer Liability / Bank Liability
  • What’s an EFT? Error? Dispute?
  • Liability for Third-Party Payments/Payment Apps
  • Investigation Time Limits
  • Resolution Requirements
  • VISA & MasterCard Rules
  • Common Misconceptions
  • UDAAP, Your Questions, Plain English Answers & Much More! 

Designed for frontline, management, compliance, audit, and operations personnel.

(2.5 Continuing Education credit hours)

PRESENTERS LIVE ON VIDEO!

NO CHARGE FOR ADDITIONAL LOCATIONS!

Regulation E Training!

David Dickinson

David’s banking career began as a field examiner for the FDIC in 1990. He later became a Compliance Officer and Loan Officer for a small bank. In 1993, he established Banker’s Compliance Consulting. Along with his amazingly talented Team, he has written numerous compliance articles for prestigious banking publications and has developed compliance seminars that Banker’s Compliance Consulting produces.

He is an expert in compliance regulations. He is also a motivational speaker and innovative educator. His quick wit and sense of humor transforms the usually tiring topic of compliance into an enjoyable educational experience. David is on the faculty of the American Bankers Association National Compliance Schools and has served on the faculty of the Center for Financial Training for many years. He also is a frequent speaker at the ABA’s Regulatory Compliance Conference. He is also a trainer for hundreds of webinars, is a Certified Regulatory Compliance Manager (CRCM) and has been a BankersOnline Guru for many years. The American Bankers Association honored David with their Distinguished Service Award in 2016.

David and his wife Karen have three adult children, four grandchildren (none of whom live at home!) and two cats (of which Dave is allergic … the cats, not the children!). They recently moved to an acreage outside of Lincoln, Nebraska where he gets to play with his tractor. When possible David can be found fishing, making sawdust in his shop, or playing the guitar and piano. He also enjoys leading worship at his church.

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