Banker's Compliance Consulting Blog

Complaints: Monitoring, Reporting & Oversight

Addressing complaints is the most important aspect of a complaint management program. If a customer...

FDIC Official Digital Signs

The FDIC advertising changes found in Part 328 (Subpart A) – FDIC Official Signs and Advertisement...

Providing a Closing Disclosure Too Soon

The Closing Disclosure (CD) must be received by the applicant no later than three business days...

Section 1071: Applicant-Provided Data

As you prepare to comply with Section 1071, your procedures will need to address how you will...

Complaints: Seeing The Opportunity

Complaints are inherently negative, and we find that institutions often think dealing with them is...

The Struggle of UDAAP

The struggle of UDAAP is that it lurks in the gray areas. When it comes to compliance, a lot of the...

FDIC Signage

Changes are coming with respect to how you advertise FDIC insured and non-FDIC insured products....

SAFE Act Violations: Our Top Five

Our Review Team looks at a financial institution’s compliance with the SAFE Act (The Secure and...

Marketing & UDAAP

Unfair, Deceptive, or Abusive Acts or Practices (UDAAP) can pop up just about anywhere within an...

SAFE Act Requirements

The purpose behind the SAFE Act is multi-faceted, but in a nutshell, it seeks to track mortgage...