Banker's Compliance Consulting Blog

Complaints: Monitoring, Reporting & Oversight

Addressing complaints is the most important aspect of a complaint management program. If a customer...

FDIC Official Digital Signs

The FDIC advertising changes found in Part 328 (Subpart A) – FDIC Official Signs and Advertisement...

Providing a Closing Disclosure Too Soon

The Closing Disclosure (CD) must be received by the applicant no later than three business days...

Deepfake Media Fraud Schemes

Artificial intelligence (AI) is a hot topic right now and while it is very useful in certain...

Section 1071: Applicant-Provided Data

As you prepare to comply with Section 1071, your procedures will need to address how you will...

Breaking News: Beneficial Owner

We have some breaking news regarding the attempts to modernize the beneficial ownership rules. You...

Fair Lending & Different Treatment

The CFPB released a Report giving the results of some “matched-pair testing” it recently conducted...

Complaints: Seeing The Opportunity

Complaints are inherently negative, and we find that institutions often think dealing with them is...

HMDA: Common Data Field Errors – Part 1

HMDA compliance is tough! With all the data you are required to collect and report, there are bound...

Top Violations: TISA Consistent Terminology

One violation that our Review Team finds pretty consistently is the Truth in Savings Act (...