Consumer Compliance Outlook Special Fraud Issue
The Federal Reserve recently issued another edition of its Consumer Compliance Outlook (Second Issue 2025). This special issue focused primarily on fraud. A 2024 annual report from the Federal Trade Commission (FTC) showed that, not only is fraud against consumers increasing significantly, it also comes at a huge cost. For instance, it noted that …losses from all fraud/scam categories totaled $12.5 billion dollars — a 25 percent increase from 2023 losses of $10 billion. It’s important to note that these totals are likely much higher since the report only captured fraud that was reported.
Between 2020 and 2024, FinCEN also reported a 110% increase in the number of fraud-related SARs received from financial institutions. There were 552,920 SARs in 2020 and 1,165,642 in 2024, which encompassed ACH, check, credit/debit card, mail, and wire fraud.
The issue includes articles highlighting mail-related check fraud and counterfeit instrument scams as well as confidence scams (fraudulent activities designed to take advantage of a person’s trust) that are worth a read. While your BSA department needs to be aware of these types of fraud for BSA monitoring and reporting requirements, much of the fraud described affects the deposit/operations side. Thus, it is important that these team members be kept up to date as well.

Amy Kudlacek
Amy brings many years of banking and compliance experience to Banker’s Compliance Consulting. She has worked for both large and small financial institutions and spent time working in every area of a bank. She started out as a teller in college and eventually became a branch manager. Her love, however, was always compliance. Amy began her career with Banker’s Compliance Consulting in 2000. Her knowledge and experiences have allowed her to develop a well-rounded and practical approach to regulatory compliance. Amy is CRCM certified, has a Bachelors Degree in Business Administration and is a graduate of the ABA Compliance School. Amy & her husband have two children at home and stay busy following their activities. They spend a lot of time in the bleachers!