As we all know, email communication is often much quicker and more cost-effective than typical “snail mail.” From a compliance perspective, however, you need to be careful when utilizing electronic communication with your customers. For example, there are certain disclosures required during the application process which can be provided electronically. If you do; however, you must ensure you comply with the requirements of The Electronic Signatures in Global and National Commerce Act (E-SIGN).
Jerod explains more in the video.
Video Highlights:
- The Electronic Signatures in Global and National Commerce Act (E-Sign) often needs to be followed when providing disclosures electronically.
- Customer must consent to electronic communication, as well as acknowledge they can view the communication format.
- Some things do not require E-sign compliance if they are part of an online application process.
Published
2023/05/01
