The Department of Justice estimates that each year 1 in 10 Americans over the age of 65 will experience some form of elder abuse. While some abuse may be physical, financial abuse and/or exploitation is by far the most common. That is a really sad statistic! While this form of abuse is often perpetrated by unknown third parties, it’s also quite common for people close to the person (family members, etc.) to take advantage of them.
An FBI list put out a few years ago gives a good rundown of some types of scams that target elderly persons along with some prevention and mitigation tactics.
Your employees should be trained on elder abuse red flags to maintain awareness in their day-to-day customer interactions.
Published
2023/08/18
