What does it mean for something to be unfair, deceptive, or abusive? Unfortunately, it’s often quite subjective and open to interpretation by examiners. Being an employee of a financial institution, you know too much. You have to remember that your knowledge of financial products and services is not the same as a typical consumer. It helps to take a step back and look at your products, services and practices through a different lens.
Jerod explains more in the video.
Published
2022/11/14
Jerod is the leader of Banker’s Compliance Consulting’s training productions. He is a nationally recognized speaker. Whether it’s a conference, seminar, school, webinar or luncheon, it’s easy to stay engaged when he presents due to the amount of passion and energy he brings to each and every compliance topic. Jerod has spoken on behalf of the American Bankers’ Association, BankersOnline, many state banking associations, private compliance groups and financial institutions. He is a Certified Regulatory Compliance Manager (CRCM) and BankersOnline Guru. Jerod likes to spend his time (between reading regulations and producing compliance training!) relaxing at the lake with his wife and three children, following their activities or engaged in something sports-related!