New employees often have a huge learning curve. Not only do they need to be trained on their primary duties, they also need to have training on the Bank Secrecy Act. While BSA training can (and should) be tailored to an employee’s specific role/responsibilities within the financial institution, it is an important piece of your overall BSA/AML program. The concept of “knowing your customer” can be quite foreign to some, especially those that are new to working in a financial institution. The goal of knowing your customer involves a lot of different parts that all work together. There is your Customer Identification Program, Customer Due Diligence and Enhanced Customer Due Diligence policies and procedures, Beneficial Owners, etc. Knowing the ”why” behind these requirements will help new employees (and even long time employees) understand and buy in.
Kevin explains more in the video.
Published
2024/05/06
