Deposit Account Denials
When an applicant is denied a loan, both Regulation B (Equal Credit Opportunity Act) and the Fair Credit Reporting Act (FCRA) can come into play. On the deposit side; however, if an institution denies someone from opening an account, the requirements are different. First and foremost, Regulation B is off the table. This means you don’t have to provide the reasons for the denial, the ECOA notice, your regulator’s contact information, etc. On the other hand, the FCRA requirements could still come into play but it depends on whether or not you obtained a credit report (including ChexSystems, Qualifile, etc.) and denied them based on information in that report.
Diane discussed deposit denials during the Memory Lane portion of our August Monthly Connection. Here’s what she had to say:
Published 2026/08/25
Diane Dean
Diane joined Banker’s Compliance Consulting with over 10 years of compliance experience and over 15 years of experience within the financial industry. Diane is a Certified Regulatory Compliance Manager (CRCM) and has a Bachelor’s Degree in Sociology with a concentration in Criminal Justice. She is a graduate of the Schools of Banking Compliance School and has participated in various other training opportunities throughout her career. Diane understands firsthand the struggles banks face in building and maintaining successful compliance programs. Her experience and common sense approach to consumer compliance is a great asset to our clients. Diane and her husband have two kids who keep them busy. She enjoys running and other sports and is a big Bugs Bunny fan! She’s a bit crazy in that she does enjoy reading some of these regulations and she’s a “crazy cat lady!” Her cat tales are hilarious!
