Regulation Z requires loan servicers to comply with specific error resolution procedures for certain types of errors related to the servicing of a mortgage loan. The types of covered errors are outlined in §1024.35(b). Servicers must comply with the error resolution requirements upon receipt of any written notice from the borrower (or someone acting on behalf of the borrower) that asserts an error in connection with a covered loan. Servicers must also provide a written acknowledgement to the borrower within five days (excluding legal public holidays, Saturdays, and Sundays) of receiving a covered notice of error.
Kevin explains more in the video.
Published 2026/07/22
Kevin brings years of experience and a unique perspective on regulatory matters to our clients. A self-proclaimed geek and accredited CRCM, Kevin is also a recovering attorney with experience as in-house counsel for a large regional bank and one of the leading national title insurance providers. For reasons unknown, Kevin decided to leave the safety and serenity of his desk job to seek fortune and glory as a wandering adventurer. Like a bank compliance version of Kwai Chang Caine, The Man with No Name or Don Quixote, he now travels the land seeking to help those in need and righting compliance wrongs, wherever he may find them. Kevin lives in Sioux Falls with his two children, who are surprisingly normal after having endured their father’s vivid imagination for their entire lives. He won’t admit to having any hobbies, because apparently “Regulations never sleep.” (While he does say this in his Batman voice, we’re pretty sure he’s joking.) From the looks of his Facebook page, he likes the outdoors and spending time with his large extended family (who seem like relatively normal people).
