Looking Through the UDAAP Lens

UDAAP (Unfair, Deceptive, or Abusive Acts or Practices) risk is always lurking in the shadows just waiting to catch financial institutions off guard. Any time an advertisement goes out, a new product/service is offered, changes are made to an existing product/service, etc., institutions need to view those through a UDAAP lens. UDAAP is very subjective, for example, so what constitutes being “unfair” can look different from one person to the next. Often times, financial institution employees know too much and what seems obvious or understood to them may not be for a reasonable customer.

Jerod explains more in the video:

Virtual Compliance Conference!

Published 2026/07/29
Jerod Moyer

Jerod Moyer

Jerod is the leader of Banker’s Compliance Consulting’s training productions. He is a nationally recognized speaker. Whether it’s a conference, seminar, school, webinar or luncheon, it’s easy to stay engaged when he presents due to the amount of passion and energy he brings to each and every compliance topic. Jerod has spoken on behalf of the American Bankers’ Association, BankersOnline, many state banking associations, private compliance groups and financial institutions. He is a Certified Regulatory Compliance Manager (CRCM) and BankersOnline Guru. Jerod likes to spend his time (between reading regulations and producing compliance training!) relaxing at the lake with his wife and three children, following their activities or engaged in something sports-related!

Recent Posts

Looking Through the UDAAP Lens

Another FinCEN Alert Related to Southern Border Activity

TRID: The AP Table & Construction Loans

Archives

see all topics
Looking Through the UDAAP Lens
0:41