Resetting Your Compliance Management System
Your Compliance Management System (CMS) is what we like to refer to as your “house of compliance”. Culture is the foundation. It’s what everything is built upon. Then we have several pillars that are necessary to support the roof. These include your risk assessment, policies and procedures, training, audits and monitoring, complaint management, and reporting. The roof, board and management oversight, are those tasked with ensuring everything is running as it should…or that your “house” is in order. What a lot of institutions forget is that your CMS isn’t something you can get in place and then forget. It constantly needs work, for example, as new risks arise, new regulatory requirements come out, an unsatisfactory exam, etc. Institutions have to be ready, willing and able to adjust as needed.
David explains more in the video.
Published
2025/02/28

David Dickinson
David’s banking career began as a field examiner for the FDIC in 1990. He later became a Compliance Officer and Loan Officer for a small bank. In 1993, he established Banker’s Compliance Consulting. Along with his amazingly talented Team, he has written numerous compliance articles for prestigious banking publications and has developed compliance seminars that Banker’s Compliance Consulting produces.
He is an expert in compliance regulations. He is also a motivational speaker and innovative educator. His quick wit and sense of humor transforms the usually tiring topic of compliance into an enjoyable educational experience. David is on the faculty of the American Bankers Association National Compliance Schools and has served on the faculty of the Center for Financial Training for many years. He also is a frequent speaker at the ABA’s Regulatory Compliance Conference. He is also a trainer for hundreds of webinars, is a Certified Regulatory Compliance Manager (CRCM) and has been a BankersOnline Guru for many years. The American Bankers Association honored David with their Distinguished Service Award in 2016.
David and his wife Karen have three adult children, four grandchildren (none of whom live at home!) and two cats (of which Dave is allergic … the cats, not the children!). They recently moved to an acreage outside of Lincoln, Nebraska where he gets to play with his tractor. When possible David can be found fishing, making sawdust in his shop, or playing the guitar and piano. He also enjoys leading worship at his church.