The Role of the Compliance Officer: Reporting Information

We like to refer to Compliance Officers as being the “conduit of information” in a financial institution. They collect information, interpret information, and disseminate that information to a variety of sources. That might include your employees, management, the Board and even your examiners. Keeping those lines of communication open and flowing back and forth are essential to an effective Compliance Management System (CMS). Communicate, communicate, communicate.

David explains more in the video.


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Video Highlights:

  • Winning organizations have a culture of communication which requires constant dissemination of information.
  • Compliance Officers must continually communicate, even if giving the same message over and over, to ensure it is understood.
  • It takes hearing something seven times for it to sink in. Communication is key.

Published
2023/11/06

 

David Dickinson

David’s banking career began as a field examiner for the FDIC in 1990. He later became a Compliance Officer and Loan Officer for a small bank. In 1993, he established Banker’s Compliance Consulting. Along with his amazingly talented Team, he has written numerous compliance articles for prestigious banking publications and has developed compliance seminars that Banker’s Compliance Consulting produces.

He is an expert in compliance regulations. He is also a motivational speaker and innovative educator. His quick wit and sense of humor transforms the usually tiring topic of compliance into an enjoyable educational experience. David is on the faculty of the American Bankers Association National Compliance Schools and has served on the faculty of the Center for Financial Training for many years. He also is a frequent speaker at the ABA’s Regulatory Compliance Conference. He is also a trainer for hundreds of webinars, is a Certified Regulatory Compliance Manager (CRCM) and has been a BankersOnline Guru for many years. The American Bankers Association honored David with their Distinguished Service Award in 2016.

David and his wife Karen have three adult children, four grandchildren (none of whom live at home!) and two cats (of which Dave is allergic … the cats, not the children!). They recently moved to an acreage outside of Lincoln, Nebraska where he gets to play with his tractor. When possible David can be found fishing, making sawdust in his shop, or playing the guitar and piano. He also enjoys leading worship at his church.

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